Replace Assumptions with Answers That Drive Results

The Research Sprint uncovers what matters most to customers through in-depth interviews, using expert frameworks like Jobs-to-be-Done and Outcome-Driven Innovation, equipping your team with clear, actionable insights.

3-4 weeks

All We Need From You

6 hours and a handful of short check-ins from your key decider—spread across the entire sprint. Want to be more hands-on? We’ll tailor the process to fit your desired workflow.

Test Before You Invest

Process

Overview

1

Plan & Launch

We clarify your key questions, success metrics, and hypotheses — then identify the audiences, journeys, or touch points with most potential for impact.

2

Research & Analyze

We recruit your ideal participants — whether new, active, or lapsed customers — and lead in-depth interviews to capture actionable data.

3

Get Insights

We show you the top takeaways so your team can make evidence-based decisions and accelerate an experience that wows customers.

4

Outcomes

Confident Decisions

Make product, messaging, and roadmap choices grounded in real customer evidence—not internal assumptions

Data-Based Priorities

Focus your time and investment on the few changes that will create the greatest real-world impact

Aligned Teams

Get stakeholders on the same page with shared insights, language, and evidence-backed next steps

Package

Research Sprint

What's Included?

Customer Research & Strategic Insight
Understand what drives customer decisions and how to shape your product, messaging, and roadmap
Data review
Analytics, sales data, and feedback reviewed for context
Customer Interviews
Revealing real customer behavior and motivations.
What We Uncover
Unmet needs, friction points, and key decision factors.
Follow-up support
Prioritized product, messaging, & UX recommendations.
Executive Research Readout with key findings for deciders
Interview recordings, notes, and tagged insights organized for reuse
Insights on new audience segments and growth opportunities
Follow-up strategy session to align your team on evidence-backed next steps
Optional Design work or Copywriting based on the research

Don't Take Our Word For It

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Frequently Asked Questions

How is a Research Sprint different from traditional user research?

Traditional research projects often take months and focus on broad discovery. Our Research Sprint condenses that process into 3–4 weeks — delivering actionable insights your team can apply immediately.

Do we need an existing prototype or product?

Not necessarily. We can test anything from early concepts to live products, messaging, or service experiences — whatever will help your team learn fastest. If you do have an existing prototype or product, we can test what you have, refine what’s working, and help you avoid investing in features or messaging that won’t land.

What if I don’t have a research team?

No problem. affinityUX handles recruitment, interviewing, analysis, and synthesis — acting as your embedded research partner from start to finish.

Can we include our own customers or audience in a sprint?

Yes. We can recruit from your existing customer base, our research network, or a mix of both. We bring in participants who match your ideal audience and gather feedback through structured conversations, user tests, or prototype reviews — so every recommendation is grounded in what real customers actually said and did.

What happens after we receive the findings?

Whatever you need. Whether you want us to implement the insights for you through design and development, work alongside your team, or equip you to run a playbook on your own, we will make sure you're positioned for success.

Ready to See Your Experience Through Users’ Eyes?

Book a free discovery call to see how a Research Sprint can help your business better understand how users engage with your product or service.